ESR Healthcare
Graham, NC, USA
Account Manager Graham, NC
works with our customers and service team to plan and coordinate service activities. The position involves managing customer contracts, organizing service schedules, managing customer billing, and maintaining excellent relationships with our high-purity water clients and customers. Excellent communication skills are required to effectively manage our customer relationships and to coordinate with other teams such as procurement, accounting, engineering, and installation teams.
Key Responsibilities:
Set up and maintain customer contracts, jobs and services Prepare and issue quotes and account renewals; follow-up through issuance of purchase orders Track and generate reports of business segment profitability including cost analysis of services and contract renewals Maintain customer service schedules, create work orders, and prepare work orders for invoicing Learn and utilize Microsoft Dynamics and other software products (Microsoft suite) to enter...
