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1 Tier III Help Desk Support Specialist jobs

Tier III Help Desk Support Specialist

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ESR Healthcare
May 09, 2025
Full time
Tier III Help Desk Support Specialist
ESR Healthcare Remote
Tier III Help Desk Support Specialist Remote, OR, USASalaryFull Time   is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Tier III Help Desk Support Specialist to support government agency based in Washington, DC, Maryland, to include sites in South Carolina, Tennessee, and Texas. This is an exempt position hits remote flexibility.   Responsibilities:   Responsible for providing first-tier support, consisting of technical and problem resolution support and consistently deliver superior support that results in positive customer experiences in a mission-driven organization Technicians will troubleshoot and resolve issues with laptop PCs, portable monitors, portable printers, portable scanners, laptop docking stations, desktop PCs, PC projectors, color LaserJet printers, personal LaserJet printers, flatbed scanners, Canon high-speed scanning fax machines,...
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