Escrow Support Processor#26-01005 Houston, TX

Escrow Support Processor#26-01005
Houston, TX
All On-site
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Job Description

Hybrid position would require in office work in either FL or TX FATCO office as the business need arises.
Please make sure candidates are local to at least one of the areas listed:

Jacksonville: 12740 Gran Bay Parkway, Suite 2120, Jacksonville, FL 32258
Orlando: 9102 South park Center Loop, Suite 130, Orlando, FL 32819
Austin: 11900 W Parmer Lane, Suite 150, Cedar Park, TX 78613
San Antonio: 3602 Paesanos Parkway, Suite 208, San Antonio, TX 78231

Schedule TBD, subject to change depending on the business needs

Manager will meet with worker on a monthly basis to review production numbers and train on new tasks. Candidate starts with 2 assigned process/tasks, eventually building up to 15 processes once they have mastered previous tasks.
Ability to work Pacific hours - 6:00 am to 6:00 pm PST
OT may be required depending on the business need and/or risk.
Potential temp to perm depending on candidate’s performance and business needs.

Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes. Communicates information and instructions to escrow branches and occasionally customers. Primary role is to scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
Receipt in Lender/ Buyer Funds, work closely with Escrow to provide in office support, fulfilling prior to doc conditions, manage HOA demands and process remediation and escrow support functions on a national level.

Top desired skills: Self-starter, problem solver, team oriented, detail oriented, not afraid of pressure and change.
This is a high volume, production role consisting of 6.5 hours daily processing. Tasks are repetitive and not customer facing.
5 years related experience Strong customer service skills Competent with Microsoft Office Experience with industry programs such as DataTrace and DateTree

High School diploma or equivalent