Lead Product Manager
> San Francisco, California
>
> Description:
>
> Job Summary
>
> Client is seeking a Senior Product Manager to lead initiatives for the
> Client Engagement Product team within our product organization. In
> this role, you will focus on system capabilities and business
> processes related to setup and execution of Promotions.
>
> This role sits at the intersection of business and technology. As the
> lead for this domain, you will lead the product roadmap with your
> business partners and engineering leads. You will learn and follow the
> Client product lifecycle to define and execute the initiatives within
> your domain's roadmap. You will stay aware of industry and competitor
> best practices and combine that with your knowledge of internal KPIs
> to define/refine your roadmap and its impacts
>
> This position has a high level of exposure throughout the digital
> organization, and the candidate must demonstrate strong leadership and
> influence with the ability to communicate a clear product vision to
> both business and technical partners.
>
> In this role you are expected to adopt Ai product management tools and
> processes. This includes using the latest tools (ex: Claude,
> Copilot, etc) to accelerate ideation, requirements definition, data
> analysis and development with your partners. You'll be expected to
> use these tools while applying strong product judgement to ensure
> human validation of final outputs.
>
> Duties and Responsibilities
>
> Time Spent
>
> Cross-functional Collaboration: Partner with business stakeholders to
> develop and refine strategies that enhance customer engagement and
> drive conversion. Work closely with marketing, digital, finance, and
> operations teams to ensure seamless integration and execution of
> Promotion domain initiatives
>
> 20%
>
> Cross-functional Collaboration: Partner with business stakeholders to
> develop and refine strategies that enhance customer engagement and
> drive conversion. Work closely with marketing, digital, finance, and
> operations teams to ensure seamless integration and execution of
> Promotion domain initiatives
>
> 20%
>
> Strategic Roadmap Management: Lead the development and management of
> the Promotions domain product roadmap, ensuring alignment with
> Client's strategic goals. This includes:
>
> * prioritizing initiatives, setting clear objectives, and defining
> key performance indicators to measure success.
> * Pro-actively monitoring industry trends in retail and loyalty
> including new capabilities, technology, vendors and tools.
> * Utilizing Ai tools to streamline the definition of your roadmap
> and continuously track and report on progress
>
> Drive continual innovation and improvements to inform product roadmap
> with new ideas based on ongoing user research (qualitative &
> quantitative), store feedback, market/competitive analysis, and
> product/feature performance.
>
> 10%
>
> Technical Execution: Collaborate with engineering teams to ensure the
> successful implementation of promotion features and enhancements.
> Provide clear requirements, oversee the development process, and
> ensure timely delivery of high-quality products.
>
> You will be expected to adopt Ai Product development tools and
> processes as they are defined and assist with coaching your team on
> the same. This will include using Ai tools to write product
> specifications in formats that can be evaluated by Ai to create user
> stories and guide Ai development.
>
> Create, document, implement & maintain processes where needed to
> achieve desired strategies, and support Client Tech's agile process.
>
> 50%
>
> Process improvements: Identifies opportunities for cross-functional
> process/operational improvements and implement the changes.
>
> 20%
>
> Qualifications
>
> Experience
>
> Years
>
> Extensive Product Management Experience:
>
> * Proven track record of at least 5+ years in product management or
> related ecommerce field, with a significant portion spent managing
> Promotion solutions.
> * Experience in leading cross-functional teams and delivering
> successful products in a fast-paced environment.
> * Usability and customer-focused UX design
> * Operating within an agile organization to deliver roadmap
> initiatives
>
> 5+
>
> Leadership and Team Development: Demonstrated experience and ability
> to lead agile PODs and work collaboratively across business partners
> and product domains.
>
> 3+
>
> Experience using Ai:
>
> * Experience using Ai tools for optimizing product management
> process and deliverables.
> * Interest in applying Ai solutions to Payment programs and business
> processes.
> * AI-assisted analysis and synthesis: using AI tools to accelerate
> insight generation and storytelling while validating outputs against
> source data and business context
>
> 1+
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