Technical Integration Senior Analyst Manila, ph

JOB DESCRIPTION:

• As a member of Enterprise Services, the Integration Analyst works directly with clients and internal business partners to manage the implementation of the DTCC Solutions suite of products.
• The Integration Analyst will act as the main point of contact for Client engagements while managing a project plan, and re-implementing supervising all onboarding activities through "go- live" to ensure targeted completion dates are achieved.

RESPONSIBILITIES:

• Support delivery of solution proposals, including technical specifications and cost estimations.
• Continue to grow and build on knowledge about the company’s products, solutions, and related technologies.
• Serve as the business analyst/project coordinator for each client engagement. Manage project scope and timeline to ensure all work meet established quality standards and client expectations.
• Act as the primary client point of contact. Successfully engage in multiple client projects simultaneously. Communicate proactively and regularly with management regarding project updates.
• Lead regular project status meetings with clients to provide project status updates as the need arises in client contracts.
• Support clients during client test activities. Monitor client progress during initial production rollout and successfully handover to Production Support teams.
• Lead all aspects of or support transition to operations and support teams after project delivery.
• Work with Senior team members to conduct post-project evaluations to assess project success and identify areas for improvement.
• Provide user documentation and support materials as needed for successful client implementation.
• Support and complete operational readiness activities and modernization exercise for various DTCC solutions.

QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Strong organizational and time management skills.
• Ability to understand complex technical problems and offer practical and innovative solutions.
• Excellent verbal and written communication skills, with the ability to simplify technical jargon to diverse audiences.
• Strong presentation skills with experience delivering compelling technical presentations to clients.
• Demonstrable ability to engage with customers, understand their needs, and craft technical solutions that address their difficulties.
• Experience in a fast-paced technology-driven environment.
• Ability to work independently and manage multiple projects simultaneously.
• PMP or equivalent project management certification is preferred.
• Experience in coding/programming is highly desirable.