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Cisco CVP IVR Engineer (2994-1) Plano, TX

$120,000 yearly

Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA

Experience level: Mid-senior

Experience required: 8 Years

Education level: Bachelor’s degree

Job function: Information Technology

Industry: Information Technology and Services

Pay rate : $60 per hour

Total position: 1

Relocation assistance: No

Visa sponsorship eligibility: No

Job Description:

Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
VXML scripting: Knowledge of VXML language to design call flow interactions
Java programming: Ability to develop custom Java components for CVP integration
Database knowledge: Familiarity with database concepts for data interaction within the IVR system
Contact center domain knowledge: Understanding of call center operations and industry best practices

About ESR Healthcare

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