Product Specialist (4590-1) San Francisco, CA
Metrics in Remedy (SLA, OLA, KPI), Vendor Tickets, Server logs for errors, Cybersecurity toolset and basic fundamentals
Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Business Vertical: Life Sciences, Health Care, Energy, Resources and Utilities
Job Summary
Queue Master :
Gather more information about tickets -Routing to Correct Team
Follow up with Customer -Metrics in Remedy (SLA, OLA, KPI)
Reviewing Server logs for errors
Follow up with Vendor Tickets
Provide ideas on where to eliminate repetitive work
Identify infrastructure consolidation and retirement as feasible
Server administration
Scripting
Cybersecurity toolset and basic fundamentals
Patching
OS Upgrades
Complex troubleshooting
System enhancements
Hello Candidates and New Clients:
Candidates - want a new job? Are you hiring and need help with a job placement?
https://www.linkedin.com/company/executive-staff-recruiters
Send us your resume: jonathan@executivestaffrecruiters.us
Clients: post jobs here:
https://esrhealthcare.mysmartjobboard.com/employer-products/
Visit us here:
https://www.careers-page.com/esr-healthcare
https://www.linkedin.com/company/executive-staff-recruiters
Check our profile below with more healthcare jobs posted:
Looking for new Healthcare clients (and other verticals) and candidates - please email us directly.
more open jobs (many verticals):
Send us your resume: jonathan@executivestaffrecruiters.us
