1 business analyst jobs found

Manager, Risk Workforce Management & Analytics San Jose, California, United States   Make your impact within a rapidly growing Fintech Company As the Manager of Workforce Management (WFM) in Risk Management, you will play a pivotal role in building and scaling a WFM function that supports Risk Operations, Collections, and Credit Underwriting. This is not a traditional WFM role—our goal is to transition from manual processes to automated, data-driven solutions that enable proactive workforce planning and operational efficiency. This is a highly technical WFM role that requires expertise in ETL, automation, data engineering, and analytics. You will act as a thought partner to strategize and execute solutions that balance SLAs, quality, and cost while supporting a dynamic and growing operational model. This role will require a deep understanding of data, automation, and process improvement, as well as the ability to...