3 jobs found

Customer Service Representative Lake Zurich, IL   Pay: $21.00/hr Job Full Description  Customer Service Representative Company Overview: Our client is a small business with a strong collaborative culture in the manufacturing industry, specializing in welding products and consumable welding supplies. Position Title: Customer Service Representative Position Description: We are looking for a motivated and customer-oriented individual to join our clients team as a Customer Service Representative. The ideal candidate will be responsible for answering phones, order entry, invoicing, communicating with customers, understanding their needs, and ensuring a smooth sales process. Responsibilities: Provide support for ongoing customers by answering questions, tracking order status or product shipments, and resolving problems. Understand customer needs and identify opportunities. Maintain an updated customer database with progress notes. Have knowledge of...

Customer Success Manager Remote Interview: Job Description We are seeking a Customer Success Manager to ensure our clients achieve their desired outcomes with our products and services. Duties and Responsibilities As a Customer Success Manager, you will build and maintain strong client relationships. Proactively engage with clients to address their needs and challenges. Collaborate with internal teams to drive product adoption and satisfaction. Develop and execute strategies to improve customer retention and growth. About you: • 3+ years of experience in customer success, account management, or related fields. • Excellent communication and relationship-building skills. • Ability to analyze data and identify opportunities for improvement. • Strong problem-solving and conflict resolution abilities.

Tier III Help Desk Support Specialist Remote, OR, USASalaryFull Time   is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Tier III Help Desk Support Specialist to support government agency based in Washington, DC, Maryland, to include sites in South Carolina, Tennessee, and Texas. This is an exempt position hits remote flexibility.   Responsibilities:   Responsible for providing first-tier support, consisting of technical and problem resolution support and consistently deliver superior support that results in positive customer experiences in a mission-driven organization Technicians will troubleshoot and resolve issues with laptop PCs, portable monitors, portable printers, portable scanners, laptop docking stations, desktop PCs, PC projectors, color LaserJet printers, personal LaserJet printers, flatbed scanners, Canon high-speed scanning fax machines,...