$51,000 - $60,000 yearly
ESR Healthcare
Dallas, TX, USA
Tech Support Specialist – Mini-Split HVAC Systems Dallas, TX
mini-split, error codes, wiring, diagnostics, Tech Support, HVAC Units
If you post this job on a job board, please do not use company name or salary. Experience level: Junior Level (less than 5 yrs exp.) Experience required: 2 Years Education level: High school or equivalent Job function: Distribution Industry: Wholesale Compensation: View salary Total position: 2 Relocation assistance: No Visa sponsorship eligibility: No Key Responsibilities
Provide phone-based technical support to contractors, technicians, and customers using mini-split systems. Troubleshoot and resolve error codes, wiring issues, and system malfunctions. Guide users through system diagnostics and part identification. Maintain accurate call logs and escalate complex issues when needed. Recommend and upsell necessary replacement parts (commission eligible). Stay up to date on the latest product changes and technical...
