$99,999 yearly
ESR Healthcare
New York, NY, USA
Manager of Outage Management New York, NY
Job Type: Permanent
Compensation: $140,000 - 160,000 Annually
JobID: 2156757-AQG
Description
Are you ready to lead critical IT service operations in a dynamic, enterprise-scale environment? Kforce is working with a unique client in search of a Manager of Outage Management to drive excellence in Incident and Problem Management across a large and complex organization. This hybrid role (NYC) offers the opportunity to work closely with cross-functional teams, shape service delivery strategies, and make a meaningful impact on business continuity and performance. Key Tasks:
Champion ITIL-based Incident and Problem Management practices to ensure consistent, effective service across the organization
Align IT services with business goals, ensuring technology supports strategic priorities
Lead continuous improvement efforts to enhance efficiency, service quality, and...
