$9,999 yearly
ESR Healthcare
Houston, TX, USA
Managed File Transfer (MFT) Support Engineer – Globalscape EFT (16757-1)
Experience level: Mid-senior Experience required: 10 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Responsibilities
Handling tickets or issues without escalations.
Following all SLA response and resolution principles.
Willing to work on desired shifts and provide on-call support.
Solving issues or tickets based on customer approvals.
Working independently on critical incidents.
Skills
Globalscape and SFTP Tool: Experience on Globalscape EFT, Managed File Transfer (MFT), or other Globalscape products.
File Transfer Protocols: Strong knowledge of networking concepts and transfer protocols (SFTP, FTP, FTPS, HTTPS).
Configurations: Hands-on with DMZ, RAM, and AWE configurations for...
