$9,999.00 hourly
ESR Healthcare
Coppell, TX, USA
Customer Onboarding Specialist Coppell, TX
Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience)., strong organizational and communication skills.
Experience level: Associate Experience required: 3 Years Education level: Bachelor’s degree Job function: Customer Service Industry: Accounting Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Start date - 12/1 or 12/8
Contract Duration: 3 to 4 Months
This role focuses on helping new professional tax preparer clients successfully set up and use the TaxAct software suite.
Responsibilities:
Guiding customers through initial setup and software installation. Assisting with account creation and EFIN (Electronic Filing Identification Number) documentation uploads. Supporting data migration from previous software providers. Providing a positive initial experience to foster...
