4 jobs found

Technical Support & Release Manager  Redmond, WA Job Type: Contract Compensation: $50 - 68 Hourly   Description  supporting a client that is looking to hire a Technical Support & Release Manager in Redmond, WA. Team Overview: This team is responsible for supporting and scaling a complex analytics product serving internal and external partners, including large organizations integrating via API. The team includes multiple PMs, TPMs, developers, and a designer, with cross-functional collaboration across engineering, product, and partner onboarding. The environment is dynamic, with ongoing expansion, automation initiatives, and a focus on building scalable support workflows. Day-to-Day Objectives: Own Tier 2 product support, including incident management, debugging, and direct partner/customer issue resolution Design, optimize, and automate support flows/TSGs and onboarding workflows for API...

Tech Support Specialist – Mini-Split HVAC Systems Dallas, TX  mini-split, error codes, wiring, diagnostics, Tech Support, HVAC Units  If you post this job on a job board, please do not use company name or salary.  Experience level: Junior Level (less than 5 yrs exp.) Experience required: 2 Years Education level: High school or equivalent Job function: Distribution Industry: Wholesale Compensation: View salary Total position: 2 Relocation assistance: No Visa sponsorship eligibility: No Key Responsibilities Provide phone-based technical support to contractors, technicians, and customers using mini-split systems. Troubleshoot and resolve error codes, wiring issues, and system malfunctions. Guide users through system diagnostics and part identification. Maintain accurate call logs and escalate complex issues when needed. Recommend and upsell necessary replacement parts (commission eligible). Stay up to date on the latest product changes and technical...

L2 Tech Support - Site Migrations (5109-1) various USA Jacksonville, FL Auburn, AL Rockford, IL La Fayette, IN Madisonville, KY Norwich, NY Peebles, OH Desktop Management - Infrastructure Services, Desktop, Laptop, L2 Tech Support, Windows 10/11 OS, Android/ Mac, MS Office, LAN/WAN, WiFi, VOIP Phone, ITIL If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 7 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No At the top of the resume, please include the candidate's current location. If the candidate is not local, clearly state whether they are willing to relocate and work onsite five days a week. Applications missing this information will be rejected. Profile Requirements: Associates will be required to work...

Technical Support Specialist (4146-1) Santa Clara, CA Windows, Office 365, Citrix, Jabber, HP laptops, IT support, hardware troubleshooting, user training    Experience level: Mid Level (5-8 yrs exp.) Experience required: 5 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description: Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software products. Provides advanced, hands-on technical support as escalated from Service Desk. Communicates and escalates incidents and requests. Logs and tracks incidents and requests; reviews incident and requests. Investigates hardware problems and performs minor system hardware and communication connection repairs Acts as...