Sitaram Banskota

Dear Hiring Manager, 
I am writing to express my interest in remote IT Support, Help Desk, or Network Engineer 
opportunities within your organization. 
My name is Sitaram Banskota, and I am a Network and System Engineer with over 12 years of 
professional experience in ISP and enterprise IT environments. Throughout my career, I have 
gained strong hands-on experience in network troubleshooting, firewall configuration (Sophos, 
Fortinet), VPN setup, and VoIP systems such as Avaya. I have also provided remote technical 
support to end-users, resolving issues related to connectivity, system performance, and security. 
In my previous roles, I have been responsible for monitoring network performance, diagnosing 
complex technical issues, and ensuring minimal downtime for clients. I am comfortable working 
with both Windows and Linux environments, using command-line tools, and supporting users 
across different time zones. 
I pride myself on my ability to communicate clearly with customers, understand their issues, and 
provide effective solutions in a timely manner. My goal is always to deliver a positive support 
experience while maintaining high technical standards. 
I am currently seeking a remote opportunity where I can contribute my technical expertise and 
continue to grow professionally in a global work environment. I am flexible with working hours 
and available to support different time zones as required. 
Thank you for your time and consideration. I look forward to the opportunity to contribute to your 
team. 
Sincerely, 
Sitaram Banskota 
Nepal 
Phone: +977-9852675908