Sales Support Specialist Littleton, MA

Sales Support Specialist Littleton, MA

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 Experience level: All Experience Level Experience required: 2 Years Education level: High school or equivalent Job function: Sales Industry: Veterinary Compensation: View salary Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
We are seeking a motivated, detail-oriented Sales Support Specialist with a strong background in sales and experience using Microsoft Office applications. This role involves making and answering sales calls, processing orders, data entry, and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service.

Key Responsibilities:

Answer incoming sales calls, address customer inquiries, provide product information, and process orders
Accurately enter and maintain data in CRM and order management systems
Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery
Make outbound sales calls to potential and existing customers to promote products and services
Collaborate with the sales team to follow up on leads and close sales
Provide exceptional customer service by resolving issues and answering questions promptly
Prepare reports and updates on sales activities and customer interactions
Support administrative tasks and assist other departments as needed
Stay informed about products, promotions, and market trends to better assist customers
Benefits:

401(k) matching
Health insurance
Disability insurance
Employee discount
Employee Net-growth Profit Sharing Program
Paid Holidays, Paid Vacation, Sick Pay