4 jobs found

Contact Center Engineer (AI & Gen AI) (9975-1) Phoenix, AZ  Cisco Contact Center, Genesys, Five9, contact center migration to CCaaS, data migration, AI/GenAI  If you post this job on a job board, please do not use company name or salary.  Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description: Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem. Must have 7+ years of experience with Cisco Contact Center solutions. Experience in contact center migration to CCaaS and building data solutions around the migration. Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream...

Cisco Wireless Network Engineer (5656-1)  Plano, TX Cisco Wireless Network Engineer, Cisco Wireless, CCNA, Routing & Switching, Cisco ACI, SDA (Software-Defined Access), DNAC, Cisco ISE, LACP, PaGP 5, VSS, VDC, VPC, OTV, QoS, WRED  If you post this job on a job board, please do not use company name or salary.  Experience level: Mid-senior Experience required: 7 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description Provide operations support for Enterprise LAN, Security, Data Center, and Campus Network platforms across North America locations. Installing, configuring, and supporting network equipment including Switches & Routers using DNAC tool. Configuration and Operational support experience with Cisco ACI - Spine-leaf switches, APIC and APIC-EM...

Senior System Engineer Lansing, MI  Cisco Unified Contact Center Express (UCCX), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC):    Experience level: Mid-senior Experience required: 7 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Visa sponsorship eligibility: No End Client - State of Michigan IMPORTANT : There is a specific resume format attached in the Job Insights section that must be strictly followed while preparing candidate resumes for submission to the Reflik portal for this role. Kindly download, review, and use the format for every submission. Resumes that do not adhere to this format will not be considered! Location: Lansing, MI -2 Days Onsite Job Summary: DTMB Network Services is seeking a highly skilled Senior System Engineer to join our team. The successful candidate will be...

Cisco CVP IVR Engineer (2994-1) Plano, TX Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA   Experience level:  Mid-senior   Experience required:  8 Years   Education level:  Bachelor’s degree   Job function:  Information Technology   Industry:  Information Technology and Services   Pay rate :   $60 per hour    Total position:  1   Relocation assistance:  No   Visa sponsorship eligibility:  No   Job Description: Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools VXML scripting: Knowledge of VXML language to design call flow interactions Java programming: Ability to develop custom Java components for CVP integration Database knowledge: Familiarity with database concepts for data interaction within the IVR system...