1 jobs found

Technical Support Specialist (4146-1) Santa Clara, CA Windows, Office 365, Citrix, Jabber, HP laptops, IT support, hardware troubleshooting, user training    Experience level: Mid Level (5-8 yrs exp.) Experience required: 5 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description: Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software products. Provides advanced, hands-on technical support as escalated from Service Desk. Communicates and escalates incidents and requests. Logs and tracks incidents and requests; reviews incident and requests. Investigates hardware problems and performs minor system hardware and communication connection repairs Acts as...